Issue 5, 2021

Problems Solved: Top Six Reasons to Get or Upgrade to LISTSERV® Maestro 10.0 

By Susan Brown Faghani
Manager, Marketing and Sales Communication, L-Soft

As email communicators and IT professionals, you deserve highly effective solutions and solid best practices. From easy-to-customize email newsletter templates to data privacy tools and much more, the newly released LISTSERV Maestro 10.0 email marketing and analytics software has you covered.


How to Work with Newsletters and Announcements?

New Tutorials: How to help your content creators and senders elevate your organization’s newsletters, announcements, and communication campaigns? This video tutorial shows the new content templates and editor as available in the newly released LISTSERV Maestro 10.0 email marketing platform. See and Share.



How can I generate a report of all lists and their Owners on the server?

By Michael Shannon
Software Support Engineer, L-Soft

Sometimes the Site Manager of LISTSERV may be asked to come up with a report that shows all the lists on the server and who the Owners are of each one.

This tip shows you how to create these reports in LISTSERV web interface with a Postmaster account. You also learn how to contact all list Owners with one easy email should the need arise. 


Email How-to tip


How can I use web fonts in my HTML emails?

By Johannes Hubert
Senior Applications Programmer, L-Soft

When creating a beautifully styled HTML email, the designer may be tempted to also use a nice font that matches the design. But while it is easy in most HTML editors to specify any font you like, with emails there is the problem that the recipient can only see the selected font if that same font is also installed on the recipient’s device. If not, then the recipient only sees a more or less matching fallback font as a substitute.

This tip shows how LISTSERV Maestro ensures your recipients see the content as designed.


Considering Whether to Choose Software or Cloud Hosting? Find Your Optimal Solution

By Susan Brown Faghani
Manager, Marketing and Sales Communication, L-Soft

Considering LISTSERV as on-premises licensed software or as a hosted SaaS? Check out this helpful guide to see the advantages of each and find your ideal solution.


Customer Support Spotlight: Justin Enjoys Solving Email Problems

By Kathleen Pelosi
Manager, Business Communications, L-Soft

Have you contacted L-Soft with a Support inquiry? If so, you may have worked with Justin Rench on email or by phone. Justin is one of L-Soft’s software support engineers, dedicated to keeping customers LISTSERV and LISTSERV Maestro communications running smoothly. Justin enjoys providing direct tech support to solve any email tech issues customers like you may have. Get to know Justin a little more in this spotlight. 


Email Communications Course Launching Soon

Your communications matter and most every organization uses email. LISTSERV is the original and most widely used email list communication platform, in continuous development for 35 years.  We are excited to announce that a Learn LISTSERV online email course for you and your colleagues is in development.  Stay tuned to this newsletter and L-Soft’s social media channels for updates and launch announcement!


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